Your team talks all day, and now the platform can listen for you
In environments where voice is the primary communication channel, trading floors, operations centres, control rooms, the volume of spoken information is enormous. Critical signals get buried. Compliance risks go unnoticed until it's too late. Operational patterns that could prevent incidents are invisible because nobody has time to listen to everything.
Keyword Watchdog changes that equation. It applies real-time AI monitoring to every voice room in your workspace, listening for the specific words, phrases, and topics that matter to your organisation. When a match is detected, it's flagged instantly, with full context, speaker identity, room, timestamp, and transcript.
Topic Intelligence goes deeper. Rather than just matching exact keywords, it uses AI-driven topic extraction to understand what conversations are about. It clusters related discussions, tracks topic trends over time, and surfaces emerging themes before they become incidents. Think of it as giving your compliance and management teams a sixth sense for what's happening across your voice infrastructure.
Listen for what matters, automatically
Real-time keyword detection and AI topic analysis across every room.
- Keyword Watchdog
- Define custom keyword and phrase watchlists per workspace
- Real-time detection across live voice rooms and recordings
- Severity levels: informational, warning, critical, per keyword
- Topic clustering
- AI-driven topic extraction from transcribed voice content
- Automatic clustering of related conversations by subject matter
- Trend analysis showing topic frequency over time
- Compliance triggers
- Pre-built watchlists for regulatory phrases and risk language
- Automatic escalation to compliance officers on critical matches
- Full context: who said it, when, in which room, with transcript
- Instant alerts
- Configurable alert thresholds and cooldown periods
- Digest mode for high-frequency watchlists to reduce noise
- Advanced filtering
- Filter detections by room, user, severity, and time range
- Full-text search across all flagged content with context preview
- Export filtered results for audits and compliance reviews
- Operational intelligence
- Monitor for operational signals: incident keywords, escalation phrases
- Track team communication patterns for process improvement
- Cross-reference with SecOps Dashboard for unified security view
Every keyword and topic you set is caught and flagged in real time.
AI that listens in real time
Keyword Watchdog hooks directly into the whoot. transcription pipeline. As voice is transcribed, keywords are matched in under 3 seconds. Topic Intelligence runs continuous NLP analysis across transcribed content, clustering conversations and detecting emerging themes automatically.
- Processing latency under 3 seconds from utterance to keyword match
- Supports multiple languages with automatic language detection
- Regex and wildcard pattern support for advanced watchlist rules
- Role-based access: compliance, management, and admin views
- Full API for watchlist management and alert integration
- Available on Enterprise whoot. plans