PSTN Dial Out

Pull landlines and mobile phones from 40+ countries directly into your voice rooms. No app download required for the callers — they just answer the phone.

Overview

Not everyone lives in a browser. Field teams, clients, vendors, and external stakeholders may not have whoot. installed. With Dial Out, included with Venue Voice, you can call any phone number and bridge them into your voice room.

The caller receives a standard phone call and is immediately connected to the voice room audio. They can hear everyone and speak — just like any other participant.

Step 1: Enable Dial Out

1. Navigate to your dashboard
2. Click the settings icon on the voice room
3. Toggle Dial Out to enabled
4. Save your changes

Dial out is included with Venue Voice. Usage counts towards your team's pooled allowance (100 min per voice licence per month).

Step 2: Dial a Phone Number

1. Join the voice room with dial out enabled
2. Click the Dial Out button in the voice room controls
3. Enter the phone number in E.164 format (e.g. +1 212 555 0123)
4. Click Call

The recipient receives a standard phone call. When they answer, they're connected to the voice room immediately.

Supported Countries

whoot. supports PSTN dial out to 40+ countries, including:

• United States, Canada, United Kingdom
• Germany, France, Spain, Italy, Netherlands
• Australia, New Zealand, Japan
• Brazil, Mexico, Argentina
• India, Singapore, Hong Kong
• …and many more

Contact rates vary by country. See your billing dashboard for current per-minute rates.

Call Limits

• Up to 5 external callers can be connected to a single voice room simultaneously
• Each caller is identified with speaker identification tags
• If recording and transcription are enabled on the voice room, dial-in participants are included

Caller Experience

The external caller's experience is simple:

1. They receive a phone call from a local or toll-free number
2. They answer the phone
3. They hear the voice room audio immediately
4. They speak and everyone in the voice room hears them
5. When the call is hung up, they're disconnected from the voice room

No app download. No login. No friction.

Common Use Cases

• Client calls — Bridge clients into project voice rooms for real-time updates
• Field teams — Connect mobile workers who don't have computer access
• Vendor coordination — Pull external partners into relevant voice rooms without giving them full platform access
• Emergency escalation — Quickly dial in on-call staff during incidents

Next Steps

• Dial Out — Allowances, overage, and technical details
• Recording Guide — Record voice rooms with dial-in participants
• Billing — Manage dial out costs