Replay any recorded conversation with full timeline controls, speaker-tagged waveforms, synced transcription, and keyword search. DVR for your team's conversations.
The video plays in Loom’s player, which sets its own cookies once it loads.
Overview
Session Replay lets you catch up on conversations you missed, review what was said in a meeting, or audit conversations for compliance. It combines audio playback with visual tools to make navigating conversations fast and intuitive.
Opening a Replay
Navigate to the voice room with recordings
Open the Recordings panel
Click on any recording to open the Session Replay player
Replay Controls
Timeline Scrubbing
The timeline shows the full duration of the conversation. Click anywhere to jump to that point. Drag to scrub through the audio. The current position is highlighted with a playhead marker.
Playback Speed
Control playback speed to review conversations faster:
0.5x — Slow down for detailed review
1x — Normal speed
1.5x — Quick review
2x — Fast scan
Speaker-Tagged Waveforms
The timeline displays colour-coded waveforms for each speaker. You can see at a glance who spoke when, how long they spoke, and when there were gaps in the conversation. Each speaker gets a unique colour.
Synced Transcript
If transcription was enabled on the voice room, the transcript scrolls in sync with audio playback. Features include:
Click-to-seek — Click any transcript line to jump to that moment in the audio
Speaker labels — Each line is attributed to the correct speaker
Timestamps — Every line includes a precise timestamp
Keyword Search
Search within the transcript to find specific topics or decisions:
Click the search icon in the replay player
Enter a keyword or phrase
Results highlight in the transcript with navigation arrows
Click a result to jump directly to that moment
Use Cases
Catch up on missed meetings — Review a 60-minute standup in 3 minutes at 2x speed, using the transcript to skip to relevant sections
Onboarding — New team members can listen to past briefings to build context quickly
Compliance audit — Verify what was said during regulated conversations with full speaker attribution
Training — Review sales calls, support conversations, or team discussions for coaching
Dispute resolution — Check exact quotes and context when disagreements arise
Audio Quality Data
Each replay session includes quality metrics:
MOS scores per participant
Jitter and packet loss data
Connection quality indicators
This helps administrators identify quality issues and improve the experience for future conversations.
Next Steps
Recording Guide — Enable recording on your voice rooms
Transcription Guide — Add searchable text to your recordings